tgy98 Personal Data Protection Policy
tgy98 keeps players' personal information secure under a strict security system. This page openly explains how your data is handled.
Introduction and Purpose of This Policy
1 Concept and Purpose
tgy98 is an online gaming platform providing services to players in Myanmar. We are committed to handling all players' personal information responsibly. This Privacy Policy ("Policy") clearly explains how players' personal information is collected, stored, protected, and used when they use the tgy98 website (tgy98.im) and related services.
By continuing to use tgy98's services, players are considered to have read and agreed to the terms set out in this Policy. Please confirm that you have read and understood every point in the Policy. If you disagree with any point, you should not use the service.
Information We Collect
2 Information You Provide Directly
When a player creates an account on tgy98, makes a deposit or withdrawal, or contacts our support team, the following information is required—
- Full name and date of birth (for age verification)
- Email address and contact details
- KBZPay, Wave Money, AYA Pay, or CB Pay phone number (for payment verification)
- Bank account details (for withdrawal transactions)
- Strict Know Your Customer (KYC) Requirements
- Any contact information you provide voluntarily in order to access the service
3 Data Collected Automatically
When you use the website, tgy98's servers and technical tools automatically record the following information—
- IP address and network connection data
- Browser type, version and operating system
- Pages visited, time spent and navigation history
- Gaming records — deposit history, game results and withdrawal records
- Session cookies and similar tracking technology data
- Device identifier settings
4 Cookies and Tracking Technology
tgy98 uses session cookies and persistent cookies to improve service operation and enhance the player experience. These cookies remember your login and save your preferred settings. You can disable cookies from your browser settings, but please note that some website functions may be affected.
How Your Information Is Used
5 Service Delivery
tgy98 uses the personal information collected for the following purposes—
- Account registration, login and session management
- Processing deposits, withdrawals and bonus payments
- Sending players service-related notices and technical notifications
- Completing KYC verification and security procedures
- Monitoring player activity to ensure compliance with our responsible gambling policy
- Fraud prevention, risk management and cybersecurity measures
- Conducting analysis to improve the service
6 Communications and Service Support
Where a player has given communication consent, tgy98 may send welcome bonus promotions, promotional information and VIP offers. Players can opt out of such communications at any time from their account settings.
Data Sharing with Third Parties
7 Third-Party Sharing Terms
tgy98 does not sell or rent players' personal information to third parties. However, the following practices remain in place—
- Payment service providers — Only the minimum necessary information is shared to process transactions via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers
- Technology service providers — Providers handling server operations, cloud hosting and cybersecurity, who are required to follow tgy98's data protection standards
- Legal requirements — Information may be disclosed in accordance with the law if required by applicable legislation or a lawful order
- Business transfers — In the event of a company merger or acquisition, players will be notified in advance
8 Advertising and Analytics Partners
tgy98 may integrate third-party analytics tools to improve the website. These tools only receive aggregated data that cannot identify individual players. Players' personal data is not shared with these tools.
Data Security and Retention
9 Technical Security Measures
The security technologies tgy98 uses to protect players' personal information include—
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Financial data — stored only on restricted servers with limited access
- Two-factor authentication (2FA) is planned for player accounts
- 24/7 network monitoring to detect cyber threats
- Internal access is restricted on a need-to-know basis
10 Data Retention Period
tgy98 retains players' personal information—
- For the entire duration that the account remains active
- After account closure, data is retained for a period required by law (financial record-keeping obligations)
- Once the required period has passed, data is securely deleted or anonymised
We will action player requests to delete their data as long as no legal restriction prevents us from doing so.
Player Data Rights
Right to Access
Players can ask tgy98 what personal data we hold about them. We will respond to these requests.
Right to Correction
If any of your personal data is inaccurate, you can contact [email protected] to request a correction.
Right to Deletion
Players can request deletion of their data unless a legal requirement prevents it. Legal obligations to retain financial records may apply.
Right to Object
Players can object at any time to their personal data being used for marketing purposes. Contact [email protected] to opt out of communications.
Right to Data Portability
Players can request a copy of their data in a portable format and we will provide it.
Right to Restrict Processing
Players can request that certain data processing be restricted. Please note that such restrictions may affect your access to some parts of the service.
11 How to Exercise Your Rights
To exercise any of the data rights listed above, contact us at [email protected]. We will respond promptly after receiving your request. Identity verification is required, so requests must be submitted with your national ID or from your own account session.
Minors and International Data Handling
12 Players Under 21
tgy98 services are only accessible to persons aged 21 and above. tgy98 does not intentionally collect personal data from anyone under 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will immediately delete that data and close the relevant account.
13 Where Data Is Stored
tgy98 data servers are hosted with secure and trusted cloud hosting providers. Player data may be transferred and stored outside Myanmar, but the same level of protection described in this policy will apply in those locations.
Policy Updates and Contact
14 Policy Amendments
tgy98 may update this privacy policy when necessary. If a significant change occurs, players will be notified by—
- A notice posted in a prominent location on the website
- An email sent to the registered email address
— through these methods in advance. Continued use of the service after a policy change will be taken as acceptance of the updated policy. The "Last Updated" date at the top of this page will also be updated whenever the policy is amended.
15 Contact Us
If you have any questions, requests, or complaints regarding this privacy policy, you can reach tgy98's support and data protection team—
- Email: [email protected]
- Live Chat: 24/7 — the live chat service on the website is available in Burmese at any time
We always prioritise the protection of player personal data, and we aim to respond to all enquiries quickly and accurately.